Shipping

TIPS FOR SELECTING THE CORRECT SHIPPING METHOD

Order Turnaround time - If you have ordered Monday through Friday and requested delivery ASAP, orders will typically ship the same day, if ordered by noon MDT. If you have ordered Friday after 12PM MDT or on a weekend, your order will ship the following Monday. 

Please use the map below to determine ground shipping speed from our location in Boulder County, Colorado. The number of days noted DOES NOT include the day your gift ships, and it reflects the number of BUSINESS days for transit. For instance, if we ship on a Monday to California or Pennsylvania, count Tuesday, Wednesday, and Thursday as the three days of transit. Your gift should arrive on Thursday.

FedEx Home Delivery:  FedEx Ground service now delivers seven days a week to residences (excluding holidays). FedEx will leave packages outside a residence, generally on the front porch, or at a front desk for businesses. Signatures are NOT required for delivery. If you require a signature for delivery, please indicate that in the order comments (be aware this may delay the delivery of your package).

FedEx Business Delivery: Fed Ex Ground service days are Monday through Friday to businesses.

FedEx does NOT guarantee delivery dates with Ground service, and It’s Only Natural Gifts cannot be responsible for Ground shipments that are delayed by FedEx for weather, high volume or other extenuating circumstances. For a guaranteed delivery, we recommend choosing one of the FedEx Express delivery services (3-day Express, 2-day or Overnight). FedEx does not deliver Express packages on Sundays.

Hospital Shipments - Patients are often checked out more quickly than first anticipated. If a gift arrives at the hospital after the recipient has checked out, we will need to collect additional shipping fees to forward the gift, and there is no guarantee that the gift can be tracked down and re-delivered in a timely fashion. If there is any doubt about the longevity of the hospital stay, we strongly recommend you have the gift shipped to the recipient's or friend/relative home.

To manage the delivery of a package or provide alternate delivery or vacation hold instructions to FedEx, please use the FedEx Delivery Manager website. (https://www.fedex.com/apps/fdmenrollment/)

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